FAQ

We specialize in premium surf gear including fins (thruster, quad, twin, longboard), board bags, surfboard covers for all board types, legropes, and accessories. Our product range focuses on quality equipment that surfers need to perform their best in the water.

Our surf shop is based in Fountain, US at 12610 Webber Road, but we ship worldwide (excluding some remote areas in Asia) to serve the global surfing community.

Our surf-savvy team can help you select the perfect fins based on your board type (shortboard, longboard, fun-retro-fish) and riding style. Email us at [email protected] with details about your setup and we’ll recommend the best options.

We offer specialized covers for different board types: shortboards, longboards, multi-boards, and fun-retro-fish shapes. Each product listing includes size specifications to ensure you get the perfect fit.

• Standard Shipping: 10-15 days after dispatch via DHL or FedEx ($12.95)
• Free Shipping: 15-25 days after dispatch via EMS (for orders over $50)

All orders take 1-2 days to process before shipping.

Yes! We ship worldwide except to some remote areas in Asia. Our team carefully packages each order with protective materials to ensure your gear arrives safely, no matter where you ride waves.

Got a surf trip coming up? Contact us directly at [email protected] and we’ll do our best to accommodate rush requests when possible. Our team of surfers understands timing can be everything when the swell’s right!

We offer 15-day returns from the date of delivery. Just contact our customer stoke team at [email protected] to initiate your return. Please note: return shipping costs are your responsibility unless the item is faulty.

We take special care in packaging all shipments, especially boards and fins. If your gear arrives damaged, contact us immediately at [email protected] with photos of the damage and we’ll make it right.

We accept Visa, MasterCard, JCB, and PayPal to make your checkout as smooth as a glassy wave.

Absolutely. We use industry-standard encryption to protect all your payment information. Your security is as important to us as catching the perfect wave.

Our customer stoke team is always ready to help! Email us at [email protected] and we’ll get back to you faster than a set wave. We’re fellow surfers who understand your needs and are committed to getting you the right gear.